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Highlighted
Newbie
Posts: 1
Registered: ‎12-19-2008

Firmwareupdate crashed my Player....

Had a problem with my player that it needed about 5min to start up (means that the player stucked with the Sansa-Logo about 3mins and then it started to "Refresh Database"), so i thought about a firmware update.

After I installed the Update, it looks like my Player is gone.

So my Question is there any Possibility to make a hardreset or something like that?

Or any other ideas which will put my device back to live?

Hope somebody can help me!

 

Thanks in Advance Doindl

 

 

Ps.: Sry about my bad English, I'm a native German speaker Smiley Happy

Highlighted
SanDisk Senior User
Posts: 152
Registered: ‎10-21-2008

Re: Firmwareupdate crashed my Player....

Try a soft reset first: move and hold the power slider to the ON pisition for about 15 seconds. See if that helps.

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