Firmware Destroyed My Clip!

Ahhh…REFORMAT he says!!

Now THAT sounds like an option. I’ll give that a shot.

What blew me away yesterday was that I had this brand-new FUZE that will not respond to any inputs from the navigation buttons. All it will do is ‘Play All’. I downloaded the firmware to try and get the thing to work, to no avail.

It did, however, automatically jump to Language Selection - French, so now all the commands are in French. I’m returning the unit to Costco tomorrow.

After giving up on the FUZE I noticed it was time to recharge the battery in the Clip. When I plugged it in a pop-up appeared on my computer desktop saying that new firmware was available for the Clip and did I want to install it (?). So I clicked yes.

No big deal, right?

I’m starting to think that perhaps it installed the firmware for the FUZE into the Clip.

Is that even possible?