This is the reply I sent:
_I tried all that, and it did not take the volume down enough to be comfortable to me.
By the way, I truly resent being advised to fix the volume problem by using the volume keys on the side of the player. I recognize that some people you deal with are probably idiots, but I am not one of them.
As I said before, this problem was addressed with older clip models. Please tell me when it will be addressed for the clip+
Mike_
