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Newbie
Posts: 1
Registered: ‎09-30-2009

Device not recognized on computer

Hi,

 

I have a SanDisk Clip 2GB mp3 player. I could not access it through computer, but it charges on USB.

 

I tried formatting and resetting the settings, still I could not access it on computer.

 

Even with windows media player 11, or MTS or MSD mode, its not detecting on computer as a USB device. But I was able to play MP3s before I format, the ones that I added when it used to recognize.

 

And now, I can play FMs only, as its formatted already.

 

Could you please suggest, what I need to do. Thanks

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Device not recognized on computer

You may want to try forcing an MSC connection to your computer and see if that works:  Clip off and on hold, push the center button down as you connect the Clip to your computer. 
SanDisk Professor
Posts: 579
Registered: ‎12-02-2008

Re: Device not recognized on computer

We have 2 clips in the family, and they are both sensitive to worn USB cables.  Both work fine with the one that came with the player, or other new cables.

 

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SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Device not recognized on computer

Very good point.  Always a good idea to try other USB ports and other USB cables.