Computer does not show Sansa Clip

SanDisk MP3 players Sansa® Clip | Sansa® Clip+
1

Helo

I have a problem with my clip that does not show in my computer in any mode i also tryed forcing MSC mode but doesn’t work for me i change usb cable twice and also checked on other computer…

Version V01.01.18A

2GB

i checked on following OS

Windows XP SP2 windows media 10

Windows XP SP3 windows media 11

Windows 7 window media 12

any suggestion?

2

I would call SanDisk customer service about this–I wonder if there’s an issue with the Clip, since you’ve tried so many different ways.

In the U.S.:  1-866-SANDISK (726-3475).  And other SanDisk contact information:  http://www.sandisk.com/sandisk-support/contact-us.

If the player is new, you also could exchange it with the seller, which could be convenient if it’s local to you.