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Newbie
Posts: 2
Registered: ‎01-28-2010
Accepted Solution

Completely no reponse/won't charge

i bought Sansa clip+ for about less than a month. I played it everyday, and really enjoyed it. yet today, while i was listening to the radio, it stopped working. i thought it was low battery. but when i plugged it to charge, it didn't respond at all. the screen just stayed black. pressing any button wouldn't work either. does anyone know what is going with it? many thanks
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SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Completely no reponse/won't charge

Did you try a system reset?  (Hold the on button down for 15-30 seconds.)
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Newbie
Posts: 2
Registered: ‎01-28-2010

Re: Completely no reponse/won't charge

thanks a lot. it works!
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SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Completely no reponse/won't charge

Cool--great to hear!