Clip+ stops power-up at flower

Black-Rectangle,

Thanks for taking the time to reply.

I have tried your suggestion to no avail.  No matter what I do, my Clip+ comes on, show the flower, blanks the screen, and then shows the flower continuously.  I simply cannot connect to it from my Windows 10 computer in any manner.

The files I added had folders with long names.  I am guessing that that caused the initial problem.  It seems that I need some way to delete those folders in the Music directory.  I have even considered opening the unit to see if the memory chip(s) were obvious hoping I could find some data to erase it.

Any ideas?

This is a brand new unit which I specifically purchased to have a spare.  My original still works, but I need to re-solder the headphone jack to the board (again!).

Thanks.