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Newbie
Posts: 1
Registered: ‎07-08-2015

Clip sound

So I have had this player for a long time.  I Love it.  Went to walk this AM and it appears to be on, and playing a song.  Volume is up, battery is charged.  No sound in earphones.  I plug it in to charge it (just in case) and sound comes on.  It works until I shut it off and again, no sound.  I have wiggled and pushed in the jack, no change.  It has done this before, no sound, and by shutting it off and on again, it would come on.  Suggestions?

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SanDisk Guru
Posts: 2,954
Registered: ‎09-06-2008

Re: Clip sound

It wouldn't hurt to reload the firmware. There's a sticky thread above about updating firmware. Don't use the updater--look for the manual method. Basically you download a .zip file, unzip it and drag the unzipped files to the driveletter for  SANSA CLIP.