Posts: 1
Registered: ‎07-08-2015

Clip sound

So I have had this player for a long time.  I Love it.  Went to walk this AM and it appears to be on, and playing a song.  Volume is up, battery is charged.  No sound in earphones.  I plug it in to charge it (just in case) and sound comes on.  It works until I shut it off and again, no sound.  I have wiggled and pushed in the jack, no change.  It has done this before, no sound, and by shutting it off and on again, it would come on.  Suggestions?

SanDisk Guru
Posts: 2,954
Registered: ‎09-06-2008

Re: Clip sound

It wouldn't hurt to reload the firmware. There's a sticky thread above about updating firmware. Don't use the updater--look for the manual method. Basically you download a .zip file, unzip it and drag the unzipped files to the driveletter for  SANSA CLIP.