07-08-2015 08:09 AM
So I have had this player for a long time. I Love it. Went to walk this AM and it appears to be on, and playing a song. Volume is up, battery is charged. No sound in earphones. I plug it in to charge it (just in case) and sound comes on. It works until I shut it off and again, no sound. I have wiggled and pushed in the jack, no change. It has done this before, no sound, and by shutting it off and on again, it would come on. Suggestions?
07-08-2015 08:17 AM
It wouldn't hurt to reload the firmware. There's a sticky thread above about updating firmware. Don't use the updater--look for the manual method. Basically you download a .zip file, unzip it and drag the unzipped files to the driveletter for SANSA CLIP.