I purchased Clip+ player about a month ago. It was fine until now, but yesterday when I went to the gym, the battery was 48% full, when I got to the gym (5-7 mins walk) , after some 5-10 mins it turned to 0%.
I tried charging it, but it’s acting weirdly… from 5% it can become 87% and then all of a sudden 34%…
By the way, maybe this is a coincidence, but there’s like one black stripe on the screen, to the left of the screen…
I tried installing Rockbox and then changing back to the original firmware via SansaUpdater. Didn’t help…
Your battery is defective. If you can, return/exchange it at the retailer that you bought it from. If it’s pass that time, you can contact Sandisk Tech Support about a warranty replacement. In the U.S. call 1-866-726-3475 for a quicker response.
By the way, installing Rockbox voids Sandisk’s warranty and it’s not meant to be a cure-all for issues with the player. But you can try to contact Tech Support anyway.
