Well, I do feel like a fool but here goes as it may help someone else. I did the hard reset and it did erase the OD book but
when I reloaded the rip book there still was no order to anything.
A light came on in my feeble brain and I decided to check USB mode–it was set to MSC!!! None of my clips have ever come
set to anything but auto detect but you live and learn. Changed it to auto detect and both books have loaded perfectly.
Moral: new or refurb check All Settings!!!
Donna
