12-15-2011 08:01 AM
Can anyone help:
Purchesed a new Clip + Works fine on 4 gig internal m emory
Installed external 8 gig and loaded it several ways (sync; drag& drop; on a computer slot)
Clip will only show external folder as "empty" Seems to be a library problem as the music is there
12-15-2011 08:28 AM
Is the memory card inserted all the way? You'll hear 2 faint clicks as it locks into place and the top of the card will be almost flush with the player's casing.
If you go into Settings > System Settings > Info and scroll down does the card show as being recognized there? It will show the amount of available space both in the internal memory and the card separately.
12-15-2011 08:37 AM
What folder? Are you navigating to the folders menu under music? The Clip+ sorts music based on tags. The folders function is not true folder browsing but rather a recreation from the music database based on the tags. If the music is not tagged properly, then the folders function might not work properly. The Clip+ needs tags that are ID3v2.3 iso 8859-1. it would be nice if Sandisk eventually develops true folder browsing for its future players which does not rely on the music database.
12-15-2011 09:25 AM
Card is in all the way and ext memory does show in folders.
Next forum comment mentions TAGS.
I'll have to look into that. Interesting **bleep** promo on the box says'your "good to go"