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Newbie
Posts: 4
Registered: ‎12-15-2011

Clip + External micro

Can anyone help:

 Purchesed a new Clip +   Works fine on 4 gig internal m emory

Installed external 8 gig and loaded it several ways (sync; drag& drop; on a computer slot)

 

Clip will only show external folder as "empty"   Seems to be a library problem as the music is there

Highlighted
SanDisk Guru
Posts: 16,321
Registered: ‎04-17-2008

Re: Clip + External micro

Is the memory card inserted all the way? You'll hear 2 faint clicks as it locks into place and the top of the card will be almost flush with the player's casing.

 

If you go into Settings > System Settings > Info and scroll down does the card show as being recognized there? It will show the amount of available space both in the internal memory and the card separately.

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SanDisk Guru
Posts: 3,233
Registered: ‎09-13-2008

Re: Clip + External micro

What folder? Are you navigating to the folders menu under music? The Clip+ sorts music based on tags. The folders function is not true folder browsing but rather a recreation from the music database based on the tags. If the music is not tagged properly, then the folders function might not work properly. The Clip+ needs tags that are ID3v2.3 iso 8859-1. it would be nice if Sandisk eventually develops true folder browsing for its future players which does not rely on the music database.

Highlighted
Newbie
Posts: 4
Registered: ‎12-15-2011

Re: Clip + External micro

Thanks;

Card is in all the way and ext memory does show in folders.

Next forum comment mentions TAGS.

 

I'll have to look into that. Interesting **bleep** promo on the box says'your "good to go"

BS

Highlighted
Newbie
Posts: 4
Registered: ‎12-15-2011

Re: Clip + External micro

OK     -  No mention in the manual of "TAGS"

It seems to be a library problem as the music is there, Clip see the memory used but the Music folder comes up empty.

 

HOW DO I SOLVE THIS 

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SanDisk Guru
Posts: 3,233
Registered: ‎09-13-2008

Re: Clip + External micro

The free program mp3Tag is excellent for editing tags.

 

http://www.mp3tag.de/en/