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Newbie
Posts: 7
Registered: ‎10-19-2010

Cant change files on my clip

[ Edited ]

I haven't tried to change the files around on my clip for about a year, and the music on it has played fine. But I wanted to put some new music on it, so i thought i might need space, tried to delete something, but when I clicked ok it wouldnt disappear. I tried adding the new music files in there and i could see it in there, but when i turned on the clip i couldnt find the files. I found a thread on google that sounds like the same problem as mine. So i did what the person in the thread said and i updated the firmware. It worked, but i still had the same problems. So i right clicked on the clip in my computer, and formatted it. The music was all erased, and i tried to put files in it, but the new files will not show up. Someone else has said to use the panasonic SD formatter. The original poster said it had recognized his clip, but mine wasn't recognized. So now I don't know what to do, is there anything that can be done to fix it?

 

EDIT: it wont turn on now

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Cant change files on my clip

1.  Can you reset your Clip?  Original Clip:  hold the on switch uppermost for 15-20 seconds, or more.  Clip+:  hold the on button down for 20-30 seconds, or more.

 

2.  If that works, try reformatting your Clip under its Settings.

Newbie
Posts: 7
Registered: ‎10-19-2010

Re: Cant change files on my clip

[ Edited ]

Tried it today and it turns on. I formatted it using the mp3 player like you said, though im not sure how to reset it like that. I still have the same problem, i put music on it, on my computer the files show that theyve been transfered, the clip even says when i go to system info that it has less free space, the music just wont show up when i look for it. When i try to copy music from it to my computer, i cant paste the actual file, just a shortcut to it.

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Cant change files on my clip

Are the ID3 tags, which the Clip reads, for your files filled in?

Newbie
Posts: 7
Registered: ‎10-19-2010

Re: Cant change files on my clip

Don't know what you mean.

SanDisk Guru
Posts: 16,315
Registered: ‎04-17-2008

Re: Cant change files on my clip


@damian1255 wrote:

Don't know what you mean.


ID3 tags

Newbie
Posts: 7
Registered: ‎10-19-2010

Re: Cant change files on my clip

So how would i check this?

SanDisk Professor
Posts: 473
Registered: ‎07-28-2010

Re: Cant change files on my clip

[ Edited ]

You might find some usefull information on this thread

Newbie
Posts: 7
Registered: ‎10-19-2010

Re: Cant change files on my clip

I looked at that thread, downloaded the program mp3tag, the person in the thread said to change the "write" option in tools to ID3v2.3 ISO-8859-1. I'm pretty sure i did it properly, but when i make a new tag, the tag in mp3tag is only showing up as ID3v2.3(ID3v2.3).

SanDisk Professor
Posts: 473
Registered: ‎07-28-2010

Re: Cant change files on my clip

Here is screenshot