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Newbie
Posts: 2
Registered: ‎07-09-2011

Cannot Get Sansa Clip to work

Plugged in to charge and blue blinking light goes on. After hours, tried to start clip - will not power up. Rebooted as directed, still doesn't start up. Isn't recognized by PC when plugged in.  Tried plugging in to my portable Windows 7 - same result.  Running WIndows Vista Home Premium and Windows Media PLayer 11. Continues to BLUE BLINK< but cannot do anything else with it.

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SanDisk Guru
Posts: 16,321
Registered: ‎04-17-2008

Re: Cannot Get Sansa Clip to work

Did you try resetting it? Slide the power switch up and hold it for 20-30 secs.

 

Or is that what you meant by "rebooting as directed"?

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Newbie
Posts: 2
Registered: ‎07-09-2011

Re: Cannot Get Sansa Clip to work

Yep, have done that a number of times.  It stops the blinking blue light but that's all.