SanDisk Guru
Posts: 16,315
Registered: ‎04-17-2008

Re: Can't get to main menu.

[ Edited ]

What Clip model/version do you have?


This is the Clip+ (which I assumed, maybe incorrectly that you had):


Image result for sansa clip



This is the original Clip:

Image result for sandisk sansa clip 2gb



And the is the Clip Zip:

Image result for sandisk sansa


You'll notice the HOME or MENU button is in a different location on the Zip, but they all work basically the same. The original Clip does not have a slot for an external MicroSD card, where all the models (except the newest Sport Plus) since then do.