Problem with latest update

@drlucky wrote:


@cacky wrote:

Hi,

 

I’m not sure if anyone else has this problem. I’ve just updated the iXpand Drive app.

 

I own an iXpand mini flash drive.

 

After updating the app, i’m not able to copy my photo and video files into the drive.

 

Each time i click on copy files and ‘Copy Photos from Phone’, it tries to load and then just jumps out of the screen.

 

Is there a bug there? I’ve checked my iPhone and under photos, i’ve allowed iXpand to access it. So it shouldn’t be an issue here.

 

Kindly advice as I need to back up my photo and video files.


If you are seeing app crash issues I would suggest contacting sandisk support directly and submit the logs from the app so they can try to find what is causing the issue. 

hi … how do i contact sandisk?