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Newbie
Posts: 7
Registered: ‎12-21-2015

Re: Ixpand Will not play Video after update

The description is exactly the same for me. I also have an iPad mini. The iXpand works perfectly with both iPad (normal) and iPhone, but not with iPad mini. All my units have the last iOS.

Newbie
Posts: 7
Registered: ‎12-21-2015

Re: Ixpand Will not play Video after update

[ Edited ]

I've found a way to overcome the problem, until it hopefully comes a fix about this issue.

 

Even if it's not possible to play videos directly from the Flash Disk, and not "pre-view" most of the files as in iPad (normal)/iPhone, I managed to download the files to "My downloads" on the app itself (it means not actually on the app, but on the iPad minis hard drive, and possible to run without the Flash Disk), and then I may see the videos. Then the files run without any abruptions.

Newbie
Posts: 3
Registered: ‎02-25-2016

Re: Ixpand Will not play Video after update

I see that there are so many with the same problem. Me being one but not much support from Sandisk.

its always replying a question with a question.

mine was working fine until the latest update.

please come up with a fix and not more questions.

Newbie
Posts: 3
Registered: ‎02-25-2016

Re: Ixpand Will not play Video after update

I suspect the Sanzdisk proprietary player is liken to the Vlc player. Issues with licensed codecs.

Hence, some mkv files or movie files with these Lic  codecs are not playable.

like VLC, SanDisk should have advised in the update description.

Hope I'm wrong. All of a sudden, I've list interest in this gadget. Going back to the WD wifi Hdd.

Newbie
Posts: 3
Registered: ‎09-05-2018

Re: Ixpand Will not play Video after update

 
Newbie
Posts: 3
Registered: ‎09-05-2018

Re: Ixpand Will not play Video after update

I have a similar issue as Ted. I videoed karaoke songs from my camera on my IXpand. They are all sorted on the drive and I can play them on my iPad mini with no issue. When I try to play them on my karaoke machine using Bluetooth, it starts and then stops and words and music are out of timing. I never had this issue until a few weeks ago. My iso is 9.3.5 and the ixpand is up to date. The files are MOV formate. I need to fix this issue. I have a number of shows coming up. Any suggestions? Please HELP!
Newbie
Posts: 3
Registered: ‎09-05-2018

Re: Ixpand Will not play Video after update

Attrition to above. I played it on my iPhone and I have no issues. My iPhone iOS is 11.4. My iPad mini is 9.3.5. What to do now?
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SanDisk Guru
Posts: 4,543
Registered: ‎07-18-2007

Re: Ixpand Will not play Video after update

update the iPad mini would be my first suggestion.