SanDisk iXpand™

[Jopickle]

Me too.. I also only have ios9 on devices... And also could not get firmware to update on PC using Windows... Am pleased found this forum, thought I was going mad!

[Jopickle]

Me too.. I also only have ios9 on devices... And also could not get firmware to update on PC using Windows... Am pleased found this forum, thought I was going mad!.... Oh I don't know whether I've posted this comment correctly... I'm so stressed about this I'm not thinking straight! Sorry folks

[drlucky]

contact sandisk support. If you only have iOS 9 devices and cannot complete the upgrade on a PC they can replace the iXpand for you. 

[Maryane]

My iOS 10 iPhone 6+ can't read iXPand. Any ideas? 

[blub]

My Macbook pro won't recognize sandisk Ixpand either.  It does show up in Utilities but will not come up on the screen, it did once and said something about failing to eject disk properly and now it won't show up at all even though I never pulled it out of the USB port.  All the troubleshooting tips did nothing, it won't show up at all now.  Bummed, it took forever to transfer all my videos from my phone to this thing.  I just used it for the first time and nothing!