03-06-2018 11:10 PM
my replacement drive arrived from HK today:
As told by Sandisk CS. look for the green dot at the back of the packaging if you want to use it with iphone 8/8+/X
I actually sent the ixpand mini, but they didn't have a working replacement in stock so they offered me the USB 3 version i instead. awesome!
03-20-2018 02:01 AM - edited 03-20-2018 02:02 AM
Apparently the latest iOS App can update the firmware of the iXpand drive instead of using the update tool on Windows. Today I plugged in the drive and I got a popup message saying it has updated the firmware to version 188.8.131.52. Hopefully this update will solve the problem for some people without going through RMA.
09-29-2018 01:06 PM
I'm having the same problem my ja tested on the ipad 4, the iphone 8 plus and the iphone 6s plus, nothing to work. I bought in amazon from germany, but I'm in brazil, I already asked for the rma.
10-31-2018 03:37 AM - last edited on 10-31-2018 08:32 AM by slotmonsta
did you play out a reset (wiping all substance and so forth) on the telephone? on the off chance that yes it might be a comparable issue to ios 11.1.1 whereby if the iphone/ipad has been reset, the ixpand can't associate (however can be recognized, e.g. you will get a provoke to introduce the sandisk application while stopping the ixpand