Problem connecting to Mac OS

Hello, I buy an iXpand flash drive usb 3.0 64GB for iPhone and iPad. I connect it through the application iXpand Drive to iPhone and iPad without problems. Also I connect to windows 10 with usb connection without problems too. When I connect it to my MacBook my main PC the flash doesn’t recognize. Can you help me about this? The flash I try to connect with fat32 and exfat format but both I have the same problem.

do other USB drives work on the Mac? Does the drive show up in system information and disk utility? 

The other usb are working. This one I cannot see in disk utility.