04-28-2016 01:03 AM
just bought iXpand USB3 - and i've tried to move a 5 gigabyte mkv clip but i've got an error msg that said "the file is too big"
can you assist me ?
04-28-2016 08:59 AM
he app does not support dolby audio codecs
The (iXpand and Connect) apps do not currently support certain audio / video formats, such as those encoded with AC-3 (Dolby Digital) codecs. In some instances, you may be able to select the file and use the “Open in” feature to use other apps on your device that support such formats to playback these audio / video files.
SanDisk values the opinions and concerns of our users. We would like to invite you to take a short survey regarding video playback issues.