Ios 11 problems

Just a  note this still doesnt work after a reset on ios 11.0.1 and app version 4.3.3

Is this still the case for yourselves? and is the ticket still open?

Yes, the ticket with Apple is still open. At this time we do not have any information when this issue may be fixed. 

@slotmonsta wrote:

Since these issues affect all devices from all manufacturers it seems to be on the iOS side. We have opened support tickets with Apple and home they will release an update that will resolve the issue soon. 

this is bull**bleep**, you blame it on ios, while leef ibridge can fix the problem, https://www.leefco.com/pages/update-the-firmware-of-your-ibridge-for-ios-11

Hello @comsphere,

The FW release by Leef was to address a different compatiblity issue between their first generation product and iOS 11. This FW update is not needed for their new geration products and does not address the two known issue listed above in this thread that affect all manufacturers. 

Regards,

Forum Admin 

slotmonsta

No luck here doing that iPhone 6 

now ixpand is working on ios 11.0.1, please update your ios :smiley:

It doesnt after a reset.

Hello it still doesnt work after 11.0.2 fyi.

Ok,

All on an iphone 6.

Update to IOS 11.0.2 works.

Reset Via Erase all content and settings - Doesnt work.

An itunes restore to 11.0.2 works.

if you have it working I would not do a factory reset of the iOS device. It seems that has not been addressed yet. Good to hear that restore to iOS 11.0.2 via iTunes gets it working again. 

Here are some tips on how to fix problems on iOS 11

Check this link here: http://www.techinnews.com/fix-ios-11/

Hope this helps!

Here are some tips on how to fix problems on iOS 11

Check this link: http://www.techinnews.com/fix-ios-11/

Hope this helps!

I had similar experience.  To fix it (at least for me in this instance), I had to plug in the iXpand USB drive, and then reboot my iPad (Off and On).  Only then would it recognize the Ixpand USB drive had been plugged in… and all worked as expected.

is it realy safe to upgrade to ios11?

if you do upgrade it will take about 30 seconds to recognize the ixpand. from the reports of beta tests with iOS 11.1 the 30 second detections issue seems to be fixed. 

also do not reset the phone after updating to iOS 11. if the phone is reset no storage devices will be detected. 

FOr me, the same. I have a iPhone6+ upgraded to IOS 11 with erverything reset to the factory setting (erase all contents). Once finished upgrade, I installed the iXpand apps but the"Failed to connect to Iexpand drive.  Please remove and reattach." msg was shown. I did everything I could but still could not use the ixpand again. I wish someone could help me out.

if you did a factory reset the drive will not be recognized. From what i have read this is happening with all storage devices regardless of manufacturer so it seems to be an iOS 11 issue. I have seen some people say that they did a restore using itunes and it worked after that so you could try that but if it works do not do another factory reset or the issue will come back. 

Thanks for your advise. I did backup my iPhone and restore everything to the device through iTune, unfortunately, nothing changed and my ixpand still couldnt be detected, I really think that Apple needs to do something about it. Thanks

You need to to an itunes restore without the back up then it should work.

I did try to restore it with the factory setting (no contents) through iTunes and then reinstalled the iXpand apps, it didnt work.