Posts: 1
Registered: ‎05-31-2018

IXpand unsupported file format

I bought iXpand(32gb) It connected with my iPhone X and photos back up.. I coped video from my laptop then when u connect to my phone it display unsupported file format..
Pls help me to solve this issue
SanDisk Guru
Posts: 16,193
Registered: ‎04-17-2008

Re: IXpand unsupported file format

It would be helpful to know what format the problem video is.