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Newbie
Posts: 2
Registered: ‎04-09-2018

I can not backup and copy file from my iPhone X to iXpand 3.0

My iXpand works with iphone 6 good. But now I get the new one iPhone X, but my iXpand is not working with iphone X.

Anyone help me? Smiley Sad(

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SanDisk Guru
Posts: 4,460
Registered: ‎07-18-2007

Re: I can not backup and copy file from my iPhone X to iXpand 3.0

you will need to get a replacement. click the fill form link and follow the directions to request a replacement. You can do it from a computer as well using the link below. 

 

https://kb.sandisk.com/app/rmaform

Newbie
Posts: 2
Registered: ‎04-09-2018

Re: I can not backup and copy file from my iPhone X to iXpand 3.0

Thank you so much