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Newbie
Posts: 2
Registered: ‎08-10-2019

Error installing Dashboard 2.5.1.0 Windows 10 1903 / Z400s

Getting an error at the end of the install process for Dashboard vers. 2.5.1.0 - "The system cannot find the file specified. (Exception from HRESULT: 0x80070002)"; Windows 10 1903 on a Dell Inspiron 13-7359 with a Z400s 256GB.  The process creates a Sandisk folder in C:\Program Files (x86) - 231MB in 478 files and 22 folders, but doesn't create an entry in the Programs menu. Tried running the installer "As Administrator", no difference.  Trying to run SanDiskSSDDashboard.exe from the folder created by the installer results in error "The SSD Dashboard application was not installed correctly".  Need Dashboard to update firmware.  Any ideas?

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Newbie
Posts: 1
Registered: ‎10-29-2019

Re: Error installing Dashboard 2.5.1.0 Windows 10 1903 / Z400s

Scenario: Fixing 0x80070002 – 0xA001A error

Error Code 0x80070002 – 0xA001A is related to the USB device used to create Bootable USB with the Media Creation Tool. Possible reasons for the error message to appear:

  1. Some files were corrupted or were deleted while creating the media creation tool. In such situation, you should restart your PC, and try to create a bootable USB again.
  2. Your USB might not be recognized by the Media Creation Tool. In such situation, you should open Device Manager and see if your USB is shown in the Universal Serial Bus controllers list. If it is not, try connecting your USB to another port (2.0) or just use another USB drive.

you can try more fix methods on https://geeksadvice.com/fix-error-code-0x80070002-on-windows/