Posts: 1
Registered: ‎07-14-2016

Installation problems

Hello, can you please help me?

I am sorry if this has been already posted, but I can't find a solution or a post that can help me!

I just bought a new Ultra II 480 Gb SSD and when I connected it to one of my laptop's USB port, it does nothing. My pc doesn't recognises the drive. 

I've tried all ports. My pc is a Samsung NP450R5E, from 2013. The connector and everything works, but I can't use my SSD.

I enclose some screenshot to help you (in Italian, but you can easily understand).imm 1.pngimm 2.pngimm 3.png

Thank you very much!


Posts: 1
Registered: ‎07-16-2016

Re: Installation problems

you must go to disk management and right click on it and make it a volume to partition it then it will show up.