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Newbie
Posts: 4
Registered: ‎09-20-2016

EZ GiG IV

Its not recognizing the SSD.  See it, but it says it isn't connected via the "EZ Gig" GUI.  Any idea?  Do I need the interface cable that I see they say it needs?  Thats lame.

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SanDisk Senior User
Posts: 147
Registered: ‎10-25-2013

Re: EZ GiG IV

Hello, 

 

if you are using a normal cable and not the one from apricorn you will need to download the one time version that was previously provided by the ssd dashboard

 

you can still download it from google and then use it with another cable rather than the apricorn one

 

 

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SanDisk Guru
Posts: 4,548
Registered: ‎07-18-2007

Re: EZ GiG IV

sandisk recently started using Acronis for the cloning software. Make sue you have the latest ssd dashboard release and you can download the acronis software in the tools section of the dashboard. 

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Newbie
Posts: 4
Registered: ‎09-20-2016

Re: EZ GiG IV

Sam with tech support helped.  Using the "Data Select" version.  It was a different link.  Also, used disk management instead of the usual formatting.  Cloning though docking station.  

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Newbie
Posts: 2
Registered: ‎10-17-2016

Re: EZ GiG IV

I have a new SanDisk Ultra II 447GB drive that I'm trying to clone on a Toshiba laptop. The SD Dashboard installs and recognizes the disk, the Windows Disk Manager has recognized and I've been able to format the disk.  I have a USB3.0 SATA HDD/SSD cable from StarTech.com and I'm trying to clone my installed HDD of the same size to the new SSD connected via the USB cable. I've tried Apricorn EZ Gig IV with Data Select (which was used successfully 3 weeks ago by colleagues doing the same thing) and Acronis WD provided via the Dashboard link, both of which indicate that no SSD can be found. I've tried via direct connection to the laptop and via a docking station.  No difference, drive not recognized.  I am able to copy files to/from the drive, so I don't suspect a device issue.  A colleague was able to initiate cloning on another laptop with this drive and cable using an old (2010) licensed version of Acronis True Image.  Suggestions?  

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Newbie
Posts: 2
Registered: ‎10-17-2016

Re: EZ GiG IV

I have EZ Gig IV Data Select Version, but it does not recognized the SanDisk Ultra II SSD connected via a USB3.0 SATA HDD/SSD cable. The drive is recognized by both Windows Disk Mgt and SD Dashboard. I have formatted it and can copy files to/from. I've tried EZ Gig IV from Apricorn, Acronis WD (as recommended by Dashboard), I've connected directly and via docking station ... same result, cannot recognize the drive.  Suggestions?

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Newbie
Posts: 4
Registered: ‎09-20-2016

Re: EZ GiG IV

Sandisk is NOT compatable when doing a Win10 clone. At least not with a Samsung. I have a Samsung laptop. Bought a Samsung SSD. It worked flawlessly. Recommend going with manufacturer of laptop SSD.
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Newbie
Posts: 4
Registered: ‎09-20-2016

Re: EZ GiG IV

It's best to get SSD from laptop or computer manufacturer IF you are cloning. I still had to use tech support to get the clone to work. Had to do a clean disk via command prompt using Samsung SSD on Samsung laptop.