01-31-2016 12:33 PM - edited 01-31-2016 12:37 PM
I wanted to register my SSD, but when I send the registrationform, it returns "Invalid Product Code for this product".
What can I do, or is another number than the serialnumber needed ?
Thanks in advance.
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02-01-2016 02:35 AM
in that case it could be that the drive needs to be added manually into their system to check the warranty and authentication information of the drive.
so i suggest sending a mail to sandisk direct so they can check it:
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02-01-2016 05:58 PM
Contact a SanDisk Support person... and Include a screen capture of the refusal....
I just had same thing hppen to me.... It was an exchange SSD unit....
I contacted the support engineer I was working with, and included a screen capture so he knew what model and serial I was trying to register....
And he did the reistration for me, and I got an email thanking me for tegistering the product....
So I know that will work, because I had to do it too!!!