Reply
Newbie
Posts: 1
Registered: ‎11-03-2018

Ultra 3D SSD warranty

As I was registering my 1TB Sandisk and while looking throught things I came across a comment that said my SSD had only a 3 year warranty when in fact on the back of the box the unit came in had a pretty gold circle and gold rectangle. In the gold ball it said this unit had a 5 year warranty and was limited to buyers located here in the United States.

So when I was registering the unit why didn't the wording say I had a 5 year since I said I was here in the good old US of A?

SanDisk Guru
Posts: 4,543
Registered: ‎07-18-2007

Re: Ultra 3D SSD warranty

the link below says warranty should be 5 years. I sent an email to sandisk support. they should be able to update their system soon.

 

https://www.sandisk.com/home/ssd/ultra-3d-ssd 

VIP
Posts: 108
Registered: ‎03-17-2016

Re: Ultra 3D SSD warranty

Can you give us your case number ? We double checked and the drive should have 5 year warranty in our system