Any help appreciated:
Sandisk SDSSDH3-512G-G25 SSD Ultra 512GB boot drive
Sandisk SSD Dashboard 2.3.3.0
HP P6-2120 destop
Windows 10 w/ all updates to this date/time
Issue desription:
When I run Sandisk SSD Dashboard, it does a quick scan but reports “Model: SanDisk SSD not detected” when connected via SATA cable to system board SATA1, however SSD DashBoard successfully detected when connected via USB using SATA to USB cable and external drive enclosure
Supporting information:
1) Successfully boots Windows 10 from the listed SanDisk SSD above
2) Sandisk SSD connected internally to system board via good/functional SATA cable to “SATA 1” (of 4) connector and drive power via Corsair CX600 upgraded power supply
Previous steps taken and observations:
1) Copied original 1.0 GB system SATA hard drive (and partitions) to listed Sandisk SSD using Latest Apricorn EZ Gig app, and Apricorn EZ Upgrade 3.0 Kit: USB to SATA, Apricorn external drive enclosure w/ Sandisk SSD installed
2) Listed SanDisk SSD (at this point) detected succesfully with SandDisk SSD Dashboard, when connected via USB using USB to SATA and external Apricrorn drive enclosure from Apricorn upgrade kit
- Perfomed disk copy operation (hard drive to SSD) using Apricorn EZ Gig app, completed successfully
4) After SATA hard drive copied to listed Sandisk SSD, switched SATA and power cables from original hard drive to listed SanDisk SSD
5) Booted Windows 10 system successfully from listed Sandisk SSD
6) Ran Sandisk SSD Dashboard and now (after scan) see “SanDisk SSD not detected”.
Via SanDisk Dashboard, I want to:
1) Register SanDisk SSD for warranty purposes
2) Observe Sandisk SSD performance connected “normally” via SATA, rather than via USB –> SATA
Thanks in advance for any help/advise/assist! :smiley: