Acronis True Image WD Edition doesn't recognize SSD

I’m trying to clone my Windows 10 HD to a Sandisk Ultra 3D.  I loaded the dashboard software which recognizes the SSD  connected to USB.  The Acronis True Image WD Edition does not recognize the SSD.  What’s the fix?

Hi Mike, I’ve just bought a SanDisk SSD and I’m having the same problem. Just wonderig if you have sorted yours, and you could share how? I’m trying to clone my HDD and sysOP windows 10 to my new SSD to replace it on my laptop. Thangs

Just found out that Acronis does not support SATA Raid configuration in Bios