Reply
Newbie
Posts: 1
Registered: ‎11-17-2017

SanDiskSecureAccessV3_mac can not be installed on the Mac

Hello SanDisk-Community

 

I tried to install SanDisk on my MacBook Air (13-inch, Mid 2012), Mac OS Sierra (Vers. 10.12.6)

procedure: plug in the SanDisk 3.0 into the USB

 

open Finder > Double click on SanDiskSecureAccessV3_mac.pkg

>> open installer 

  • Introduction: "You will be guided through the steps necessary to install this software." >> click on "Continue"
  • Desitnation Select: "Select the disk where you want to install the SanDisk Secure Access v3.0 software" >> Macintosh HD (SanDisk v3.0 can't be installed on this disk) or NO NAME >>> selction NO NAME >>> click on "Continue"
  • Installation Type: "This will take 30,6 MB of space on your computer. Click install to perform a standard Installation of this software on the disk "NO NAME"">> click on "Install"
  • Installation
  • Summary: "The installation was sucessful. The software was installed" >> click on "Close"

open Finder > Double click on SanDiskSecureAccessV3_mac.app

 

"This application only runs on a SanDisk flash drive"

 

 

 But the application does run on the SanDisk flash drive!

 

it is not possible to run the App! 

Does somebody know what I didn't recognice ot did wrong?

 

 

Thanks for any help

 

Michael

Highlighted
Newbie
Posts: 1
Registered: ‎02-04-2018

Re: SanDiskSecureAccessV3_mac can not be installed on the Mac

 I am having the same dilemma as well. Anyone knows what to do? thanks!

 

Newbie
Posts: 1
Registered: ‎01-06-2019

Re: SanDiskSecureAccessV3_mac can not be installed on the Mac

I changed the "NO Name" of the SANDISK flash drive to a simple three letter name for the flash drive with no spaces and it worked for me. Since the Mac OS is a Unix variant I deceided to remove all spaces in the name. I got it working, so I did not try any other combinations. I hope this helps. 

Newbie
Posts: 1
Registered: ‎05-07-2019

Re: SanDiskSecureAccessV3_mac can not be installed on the Mac

Changing the disk name did not work for me. What did work was downloading the latest version of the app and installing that on my drive.

 

https://kb.sandisk.com/app/answers/detail/a_id/2399/~/sandisk-secureaccess-3.02-support-information-...

 

All works properly now.