08-07-2014 06:55 AM
It didn't work for me. I simply copy the encrypted .dat file from my vault to another location. Please help. My father just passed away and there are documents (birth certificate, DD-214, etc.I encrypted that I need access to, NOW. I am practically begging.
08-07-2014 09:15 AM
Hi Abby Britton,
Dear member of SanDisk Community, welcome.
1- Not change the location, nor either the name, of the folder [ SanDiskSecureAccess Vault ], that contains the encrypted files.
08-16-2014 08:54 AM
I am still having no luck decrypting my files, which were generated from a variety of applications in a number of file formats. I've gone so far as to trowl the hackers' websites looking for ways to crack the encryption so I can get my files back. I have tried everything the other forum users recommend, but their solutions don't work for me. This is very frustrating to think I have lost forever my most important and precious files. I suppose the lesson is "save the important stuff to a memory stick and put the stick in a safe." Too bad, I've been a loyal user of SanDisk products.
08-17-2014 11:37 AM
No luck. When I follow the instructions, which I read carefully, specifically "2- To extract a file it out of My Vault, select the file, and in toolbar, click on File, then "save to", the encrypted file is copied to the location I specified in "save to". I remain unable to access my encrypted files.
12-27-2014 09:05 PM - edited 12-27-2014 09:06 PM
Okay, Folks, here’s how it’s done.
1. Launch SanDiskSecureAccess and enter you password.
2. Your files will be shown at top with their unencrypted names.
3. Simply double-click your chosen file and you can now read it.
4. Depending on the format, copy or save-as to another location.
12-28-2014 04:11 AM
Thanks for the post. It was the first clear and cogent reply I've seen. Unfortunately, double-clicking did not work for me. My data is gone forever. That's that. Thanks again.
12-28-2014 05:50 PM
That’s too bad Abby.
You might want to do a test file to see if this is working. I assume you’ve resolved the matter using other means. Here’s my thoughts on whether to encrypt.
Generally, some people never keep their stick plugged in, especially online. Rather, they keep it hidden in a secretive place depending on the level of sensitivity, and may not encrypt the data at all. On the other hand, if the stick is carried about with the possibility of being lost or stolen, or contains serious documentation, then it would be wise to do both, i.e., encrypting and enshrouding the device beyond detection of its presence. In extreme cases, you can encrypt at least one character of your password by using a foreign letter you cannot type. But, the ability to remove the flash-drive is well enough for common security.
As for the lost files, something may have gone wrong during the encryption process. Perhaps, cutting these files from the vault folder and temporally pasting them elsewhere, then reverse the action by cutting and pasting back into the vault may work. Do this procedure without logging in. Normally, I usually leave a copy of an unencrypted file before encryption. If OK, I then overwrite (not delete as nothing is truly deleted) the original with a blank file which can be used for other data later on. Hope all of this helps.
12-29-2014 06:10 PM
Well, I’m no expert and apologize for sounding like one. Since the ‘80s I’ve seen computers do crazy things, yet have learned many tricks along the way. I don’t know why it works, but the removal and reinsertion of a file deceptively, has saved me many times with other applications. I can only guess something in the encryption process went wrong. If you can’t open the file at all, it’s not recognizing the .dat file name that was generated. Then, too, if it opens and all you see is encryption then somewhere the format on which the original was written unintentionally affected the procedure. Believe it or not, on a weak file encryption that has a unique extension, the contents can be copied and pasted to Notepad and be read. I tried this with one of my files and found the text to be of Chinese. In translation, a few names popped-up along with other words I did not write. But, I must point out, that if I knew of a way to read your files it would be unethical and illegal to post. However, keep the files and play around. I’m 66 and over the years I’ve seen people with little knowledge accidently solve complex problems.
BTW, I mentioned encrypting passwords with a letter that cannot be typed. This means with the use of standard fonts enter a key-code. When you look at a character map each block with a letter outside the normal keyboard has a code. Some blocks are empty but have a code. For example: in a situation where you cannot separate two words with a space, you can enter a blank character (no-break-space): abbybritton would be entered, abbyAlt+0160britton = abby britton. But, look on the bright side. Testing the encryption first before you dismiss the original is a good idea. And in a truly severe case, I still transfer data to a disk only I know of its whereabouts. Good Luck!
03-19-2019 07:06 PM
I found a workaround. I needed to copy files from one laptop and move them to a new machine. Here are the steps to decrypt your files:
1. Open the USB drive where your SanDisk is located. For me, it is (USB Drive D)
2. Locate the file SanDiskSecureAccessV3_win.exe
3. Right click the file in step number 2
4. Click on the bolded Open prompt at the top of the menu that appears
5. You will be prompted for your SanDiskVault password
6. Enter your password, click Login
7. Click NEXT on the menu that appears
8. The next window should be an exact duplicate of the file SanDisk encrypted (to save to the USB drive), except this file is NOT encrypted! You should then be able to drag and drop your files without encryption.
I think we all had SanDiskVault figured differently. It SAVES files, documents, etc., in an encrypted state, but with your password, you can go directly to the file, see it (unencrypted), and manage it as you would any other copy+paste or drag and drop.
Hope this helps!!