Sandisk SSD Plus 240gb LOW READ SPEEDS

What is going on.
Windows file transfers: I get 395 mb/s write and 250mb/s read. Crystal disk mark shows similiar performance.
HOW ARE READ SPEEDS SLOWER THAN RIGHT?!?!?!?
Please help.
thanks.

https://drive.google.com/file/d/0B1uWH0_3Xb_aVUFhOGhtb0o0dU0/view?usp=sharing

Hello,

this issue seems really strange so in that case i suggest contacting the support to ask if they have an explanation for this or if the drive is defective and needs to be replaced.

you can contact the support through this link

http://www.sandisk.com/about-sandisk/contact-us/

lol, that is if anyone could picked up, or replyed on live chat. Tried calling and live chatting with no response.

Hello,

what time did you try to reach them? was it inside their working hours?