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Newbie
Posts: 4
Registered: ‎07-05-2018

SSD restarts PC blue screen

[ Edited ]

 

Hi I have this SSD Sandisk Plus 240GB. I used it in a old pc Dell dimension 3100 sata 1 mode.

I got this bench mark. Does it look alright. I keeps restarting my pc.

 

SDSSDA-240G

 

sn 161043402342

 

 

 

 

 

 

 

IMG_20180618_181301.jpg

 

 

 

 

 

 

as-ssd-bench SanDisk SDSSDA24 05.07.2018 21-59-45.png

 

 

SanDisk Guru
Posts: 4,492
Registered: ‎07-18-2007

Re: SSD restarts PC blue screen

that is a windows error it may be OS or software related and is not necessarily related to the SSD. The benchmark looks fine for SATA I. You can install the SanDisk SSD Dashboard to check the health of the SSD. 

Newbie
Posts: 4
Registered: ‎07-05-2018

Re: SSD restarts PC blue screen

It is slow and when I play games I get the blue screen error.

How do you know it is not hardware related and only software??

 

 

 

Dell Dimension 3100

2.80GHz processor wH/T

2GB Memory

240GB SSD Sandisk

Pny 6200 256MB pci graphics

LG DVDRW

 

Windows 10 home edition 32bit

 

SanDisk Guru
Posts: 4,492
Registered: ‎07-18-2007

Re: SSD restarts PC blue screen

get the memory dump after a BSOD occurs and analyse it. whocrashed is a free program that can analyse the memory dump. That should help give you a direction of what may be causing the issue. 

Newbie
Posts: 4
Registered: ‎07-05-2018

Re: SSD restarts PC blue screen

How do I get to the memory dump.

 

??

SanDisk Guru
Posts: 4,492
Registered: ‎07-18-2007

Re: SSD restarts PC blue screen

Highlighted
Newbie
Posts: 4
Registered: ‎07-05-2018

Re: SSD restarts PC blue screen

 

how do I find the problem what is causing blue screen. Can I check in another computer if it is the SSD.

 

 

1. Click Windows button and type eventvwr.msc in the search field and press enter
2. On the left side you will see 3 folders (Custom Views, Windows Logs, Applications and Services) Under custom views you will see administrative events. Here look for an error that occurred around the same time as the BSOD (repeat the process under the following areas as well) Windows Logs > Application, Applications and services > Hardware events
3. Once you have located an error that is logged around the time of the BSOD right click the error and select Event properties
4. Have the user copy and send us the information from the general tab
5. On the details tab Select XML view and have the user copy the information and send it to us as well