06-16-2016 07:19 AM
I had the same problem when installing the update. What I did was to click on MY Computer, Open the files, click on Programs and there was the SanDisk Dashboard, I clicked on the file and the program installed without any problems.
Hope this works for you.
07-08-2016 04:38 PM - edited 07-08-2016 04:41 PM
Just glanced thru the remarks and were all having much the same problem.
I'm runing windows 7 Home Edition, I had major problems trying to register the Waranty and Disk.
I eventualy got a phone call from SanDisk. I gave them the details of my disk and the type of windows I'm running,
but to no avail..
I left it with them they sent me an email telling me I was registered with an attachment.
After getting the Dashboard up with full functioning Screen, another mail arrived for a new upgrade which I downloaded, back to sqaure one.
No matter how I try I get no joy, I was advised to reload my older version, which I have I now sit and wait for further instructions after sending off a file in text of my operating system, plus screen shots of the Dashboard to help them diagnose the problems I hope!
07-09-2016 06:49 PM - edited 07-09-2016 06:56 PM
I can't believe that SanDisk still does not seem to be able to put together a working updater. Version 1.4.3 brings up the same problems like 1.4.2... Installation failed error. Seriously, how hard can it be.
Again I had to revert to 1.4.1, deinstall it and then install 1.4.3 to make it work
07-11-2016 05:31 AM
For anyone having problems installing 1.4.3 here is what I did to install it.
1) After 1.4.3 failed I went back to 1.4.1 with the installer file I had saved from before
2) After 1.4.1 was fully installed I went into "Programs and Features" in Windows 10 and tried to uninstall SSD Dashboard
3) But instead of it uninstalling when I clicked uninstall it actually started installing 1.4.3 and that worked somehow.
I dont know if this will work for anyone else, but its what I did to get 1.4.3 installed fully with no errors. This is on an Acer R5-571T Laptop with Windows 10 64bit.
07-20-2016 02:56 AM - edited 07-20-2016 02:57 AM
This is an easy one. Go to the download location, right click the download, select run as administrator. Installs fine.
07-31-2016 10:07 AM
This solved the installation issue for me. I've deleted the Sandisk folder in Program Files (x86), ran the installation again and it worked. Thanks!