"Installation Failed, Please Try Again Later" on 1.4.2 install

I’ve fixed this problem on my laptop. Therefore, I’d like to share my experience here.

After clone my system disk to SSD via EZ Gig IV software, I found the Dashboard application can’t run properly.

When re-install 1.4.2 version, I also get the same problem.

I’ve tried to delete register keys, but the problem is still observed.

I found the Sandisk SSD Dashboard Service is existed on Services List(Control Panel  Administrative Tools  Services)

At first, I tried to delete this service via below command:

  sc delete “SanDisk SSD Dashboard Service”

Second, I removed the below register key:

  HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\SanDisk

Finally, reboot my laptop.

After that, I could install the Dashboard appliation without any issue.

V 1.4.2 does not install correctly on Windows 10 Pro 64

Many thanks.

I had the same problem when installing the update. What I did was to click on MY Computer, Open the files, click on Programs and there was the SanDisk Dashboard, I clicked on the file and the program installed without any problems.

Hope this works for you.

Hi Everybody,

Just glanced thru the remarks and were all having much the same problem.

I’m runing windows 7 Home Edition, I had major problems trying to register the Waranty and Disk.

I eventualy got a phone call from SanDisk. I gave them the details of my disk and the type of windows I’m running,

but to no avail…

I left it with them they sent me an email telling me I was registered with an attachment.

After getting the Dashboard up with full functioning Screen, another mail arrived for a new upgrade which I downloaded, back to sqaure one.

No matter how I try I get no joy, I was advised to reload my older version, which I have I now sit and wait for further instructions after sending off a file in text of my operating system, plus screen shots of the Dashboard to help them diagnose the problems I hope!   

I can’t believe that SanDisk still does not seem to be able to put together a working updater. Version 1.4.3 brings up the same problems like 1.4.2… Installation failed error. Seriously, how hard can it be.:confounded:

Again I had to revert to 1.4.1, deinstall it and then install 1.4.3 to make it work

 For anyone having problems installing 1.4.3 here is what I did to install it.

  1. After 1.4.3 failed I went back to 1.4.1 with the installer file I had saved from before

  2. After 1.4.1 was fully installed I went into “Programs and Features” in Windows 10 and tried to uninstall SSD Dashboard

  3. But instead of it uninstalling when I clicked uninstall it actually started installing 1.4.3 and that worked somehow.

 I dont know if this will work for anyone else, but its what I did to get 1.4.3 installed fully with no errors. This is on an Acer R5-571T Laptop with Windows 10 64bit.

This is an easy one.  Go to the download location, right click the download, select run as administrator.  Installs fine.

@georgealon wrote:

Please uninstall your current version and make sure the SanDisk folder under “Program Files” or “Program Files (x86)” is clean.

When installing version 1.4.2, make sure the file “SanDiskSSDDashboardServiceSetup.msi” is present in the SSD Dashboard folder and that looking at the properties, the digital signature is from SanDisk and valid. Somehow that disgital signature was incorrect with the previous installer. Please report any issues regarding this, for example if you see an invalid digital signature. Thanks  

This solved the installation issue for me. I’ve deleted the Sandisk folder in Program Files (x86), ran the installation again and it worked. Thanks!

I have tried all the methods but still failed to instal 1.4.3 Win 10 x64

Where is SanDisk official support???

georgealon are u from oficcial support?

Please contact our support center for step by step procedure to solve this issue.

For anyone who wants the download link for version 1.4.1, here it is: 

https://mega.nz/#!FRYABKbY!mGco24VXOsKkuUGFfOA1NM0b8sBcqQQJ3GbMUFBFWWM

For anyone who wants the download link for version 1.4.1, here it is: 

https://mega.nz/#!FRYABKbY!mGco24VXOsKkuUGFfOA1NM0b8sBcqQQJ3GbMUFBFWWM

(download through your browser)

For anyone who wants the download link for version 1.4.1, here it is:
https://mega.nz/#!FRYABKbY!mGco24VXOsKkuUGFfOA1NM0b8sBcqQQJ3GbMUFBFWWM

(download through your browser)

v1.4.1 download:
https://mega.nz/#!FRYABKbY!mGco24VXOsKkuUGFfOA1NM0b8sBcqQQJ3GbMUFBFWWM
(through your browser)

Here is v1.4.1: https://mega.nz/#!FRYABKbY!mGco24VXOsKkuUGFfOA1NM0b8sBcqQQJ3GbMUFBFWWM

I tried to install google chrome through firefox and IE too.

I know this is an old thread but if anyone happens upon this the easy fix is

  1. Delete Sandisk folder in Programs(x86)

  2. Open command prompt with elevated privileges(a.k.a admin console)

  3. Use the command sc delete “SanDisk SSD Dashboard”

Then reinstall, easy as that. If it doesn’t work try “SanDisk SSD Dashboard Service” in the command. It IS case sensitive.

I love this post. Thanks for starting it. I had the same issue but reading all the replies helped me a lot. I’m glad. :slight_smile:

Cheers,

lol client won’t open