06-11-2018 09:20 PM
You guys really need to get a handle on this as I see the complaint below about version 220.127.116.11 having this exact problem and that is closing in on two months old.
I hadn't run the dashboard in awhile so I let it "upgrade" to version 18.104.22.168 today which completely broke the dashboard for my Windows 7 Home 64 bit install.
So I downloaded version 22.214.171.124 and AMAZING! It works just fine. Seriously you guys need to disable the notification for a new application if that is simply going to take you from working just fine to completely broken until you guys get a handle on the problem...
06-19-2018 08:51 AM
Can you screen capture the System Details under the Tools section. I think this will help to understand the environment this is happening in. Thank you.
You can do this from your 126.96.36.199 version and it will help out the developers. Are you connected wirelessly? I see an issue in another forum with the latest version and wireless.
07-29-2018 11:54 PM
You could try to use the "Standard SATA-AHCI Controller" Driver instead of the Specific driver for your Board.
If THAT works, then look if your Installed Board Driver for the SATA are realy the latest...
11-17-2018 09:29 PM
If you have an optane memory module, you will have to disable it for dashboard to see the ssd. I prefer to enable optane and hope dashboard will be upgraded someday to recognize modern computer systems.
11-18-2018 04:02 AM
I have the same issue (I think). I just replaced and removed my old C drive in Windows 10 with a new Sandisk SSD Plus 480GB. The drive appears to be working correctly, as I have booted into windows and I am typing this message on the machine that has the new Sandisk drive, but the Sandisk SSD Dashboard (188.8.131.52) is reporting that "Sandisk SSD not detected".
I have attached a screenshot.