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Newbie
Posts: 1
Registered: ‎07-21-2019

SanDisk SSD Dashboard 2.5.1.0 error

[ Edited ]

i've waiting for this installer to finish for 20 fcking minutes just to give me another error for the fcking 3rd time..

PS: is OFFLINE INSTALLER not even a thing? 

dashboard error.png
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VIP
Posts: 4
Registered: ‎07-23-2019

Re: SanDisk SSD Dashboard 2.5.1.0 error

The error message you observed was due to the fact that the download of SanDisk Dashboard software never completed.  Normally, it only takes a few seconds.  The size of the download is nearly 133MB.  Please check with your internet service provider to see if that's a problem for them.  Or if you work for a company with an IT department, please check with them. 

 

If the download is so slow that it takes more than 20 minutes to complete, we can provide you with installer software that will wait more patiently.  If that's the case, or the file is just too big to be handled, please call technical support.  A method can be found that will provide you with the software.

 

Thanks.

 

Ron

Newbie
Posts: 1
Registered: ‎07-30-2019

Re: SanDisk SSD Dashboard 2.5.1.0 error

Same problem here.

 

Neither from installed application trhrough Update or from installer is working!

Check the picture attached.

 

Please give us chioce to download FULL installer.

thanks

Annotation 2019-07-30 103808.png
VIP
Posts: 4
Registered: ‎07-23-2019

Re: SanDisk SSD Dashboard 2.5.1.0 error

The two errors are not the same.  800c0006 requires more investigation.  Please contact the help desk and provide as much information about your system as possible.  This issue never came up when testing on a number of computers with all three Windows versions that are supported by Dashboard.  So there's probably something with your specific system/Windows version/etc. that is causing this.

 

Thanks.

 

Ron

Newbie
Posts: 1
Registered: ‎08-01-2019

Re: SanDisk SSD Dashboard 2.5.1.0 error

I have installed SanDisk SSD Dashboard/

It not running/

Windows 7 sp 1

_______

Описание:
Имя сбойного приложения: SanDiskSSDDashboard.exe, версия: 2.5.1.0, отметка времени: 0x5d2513eb
Имя сбойного модуля: ntdll.dll, версия: 6.1.7601.24499, отметка времени 0x5d0118be
Код исключения: 0xc0000005
Смещение ошибки: 0x0005292c
Идентификатор сбойного процесса: 0x1fac
Время запуска сбойного приложения: 0x01d5483c78a9bcb3
Путь сбойного приложения: C:\Program Files\SanDisk\SSD Dashboard\SanDiskSSDDashboard.exe
Путь сбойного модуля: C:\Windows\SYSTEM32\ntdll.dll
Код отчета: baa8837f-b42f-11e9-b7ab-001cf0d5cc21
Xml события:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-08-01T07:41:10.000000000Z" />
<EventRecordID>106420</EventRecordID>
<Channel>Application</Channel>
<Computer>KanevServer</Computer>
<Security />
</System>
<EventData>
<Data>SanDiskSSDDashboard.exe</Data>
<Data>2.5.1.0</Data>
<Data>5d2513eb</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.24499</Data>
<Data>5d0118be</Data>
<Data>c0000005</Data>
<Data>0005292c</Data>
<Data>1fac</Data>
<Data>01d5483c78a9bcb3</Data>
<Data>C:\Program Files\SanDisk\SSD Dashboard\SanDiskSSDDashboard.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>baa8837f-b42f-11e9-b7ab-001cf0d5cc21</Data>
</EventData>
</Event>

________________________________

 

VIP
Posts: 4
Registered: ‎07-23-2019

Re: SanDisk SSD Dashboard 2.5.1.0 error

Please get in touch with SanDisk technical support.  https://kb-ru.sandisk.com/app/ask/

 

Ron