02-08-2016 03:06 PM
For some reason, I wasn't able to install EZ Gig IV. When using AOMEI Backupper to clone, I got the exact error message:
02-10-2016 02:16 PM
I'm afraid it seems hopeless... Although I'd rather just solve the problem, I can't see how, so I'm going to take tcsenter's advice and try and get a replacement. Anyway, thank you for the help everyone!
10-04-2016 11:18 AM
Oct 2016: Same here
Sandisk X400 512GB, attached to USB 3.0 Adapter Icy Box IB-AC603 UB31
connected to an USB2.0 port with Win7 PC.
SanDisk SSD DashBoard 1.4.3 crashed while "Secure Erase"
and now the X400 is ATA Secure Password Protected!
(No other programm crashed on this PC since I can remember!)
Installed internally in another BIOS PC the BIOS PW prompt shows up instantly after power-on,
but neither "sandisk123" nor "ssd123" are the correct password.
10-07-2016 11:37 AM
Ah, bummer indeed :\ Well, I have to say that the customers' service worked like a charm for me. I was helped straight away and after I returned my SSD, they sent me a new one immediately. I'd recommend doing this unless there's valuable data on the disk of course..
10-08-2016 12:45 AM
Thank you for your kind replay.
The SSD is actually already RMA'ed.
But far from "immediate": 7 to 10 days processing time, while I need the SSD working inside a machine.
Customer Support was very responsive and friendly, but could not remedy, what the Dashboard software has broken.
Too many hours wasted.