Keyboard not working in bootable Secure Erase software

SSD (Solid State Drives) SanDisk SSD Dashboard
5

@kingmustard wrote:

I have a SanDisk SSD Plus (SDSSDA240G).

 

I am trying to Secure Erase it.

 

SanDisk SSD Dashboard v2.3.2.4 is telling me my SSD is in a ‘security frozen state’.

 

I’ve created a bootable USB drive to perform the Secure Erase but when the software opens, I can’t select any options.

 

I am guessing it’s because I use a wireless Logitech K360 keyboard.

 

However, I do not have a wired keyboard in the house and this is a limitation of the software, rather than the system.

 

Any suggestions?

your tried to remove the security frozen state by hot pluging the drive (unplug and replug in).  This does not work on all motherboards, but it is worth trying.