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Newbie
Posts: 2
Registered: ‎06-20-2016

Is there any way to Secure Erase an X400?

Currently it doesn't seem like the dashboard will secure erase or allow a bootable USB to be created with the tools to perform a secure erase on a X400? Is there an alternative tool or is there an ETA when the dashboard will be updated to support this?

VIP
Posts: 108
Registered: ‎03-17-2016

Re: Is there any way to Secure Erase an X400?

Hi SelfHighFive, 

 

Are you connecting the drive through USB adaptor ?

 

Newbie
Posts: 2
Registered: ‎06-20-2016

Re: Is there any way to Secure Erase an X400?

To my knowledge it doesn't work through an adapter. Currently I have it setup as a secondary drive.

Looking at the release notes for the latest version under known issues:

"Cannot perform firmware update/Secure Erase/Crypto Erase or Sanitize using USB bootable drive if the drive is ULTRA II, X400, or Z400s"

Is there an alternative method? Or a timeline for a fix?
VIP
Posts: 108
Registered: ‎03-17-2016

Re: Is there any way to Secure Erase an X400?

Hi SelfHighFive, 

 

I have discussed with our development team and they are looking at it, they say a new version of dashboard will be released in a few more weeks. So you can try again after it. 

Newbie
Posts: 1
Registered: ‎07-06-2016

Re: Is there any way to Secure Erase an X400?

To try BitLocker, go the Control Panel, click System and Security, and then click onBitLocker Drive Encryption. Select the drive and start the process. Encryption will take hours on a large disk, but you should be able to do other work on the system while encryption completes.

 

VIP
Posts: 108
Registered: ‎03-17-2016

Re: Is there any way to Secure Erase an X400?

Hi SelfHighFive, 

 

A new version (1.4.3) of dashboard has been released and it is supposed to solve this issue. 

Newbie
Posts: 8
Registered: ‎09-07-2016

Re: Is there any way to Secure Erase an X400?

SanDisk have recently updated their SanDisk Dashboard suite of utilities, a pretty comprehensive bunch of tools that allow you to monitor the drive in all sorts of ways.

Newbie
Posts: 3
Registered: ‎10-04-2016

Re: Is there any way to Secure Erase an X400?

re: v1.4.3

I have just made a contrary experience with my X400.

"We are Betatesters, baby,"

Newbie
Posts: 2
Registered: ‎07-04-2019
Newbie
Posts: 2
Registered: ‎07-04-2019