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Newbie
Posts: 9
Registered: ‎04-05-2016

Installation of Dashboard 1.4.2 failed on Win10 64

I see there are two other messages about this, so here is the third. Please verify your dashboard setup file because it has an error! I Can't install it. I get the message"Installation Failed. Please Try Again Later" without an error code or something. Reinstalling of version 1.4.1 has no problems. So please check your given update file of 1.4.2 because it has an error on many systems!

Newbie
Posts: 6
Registered: ‎04-05-2016

Re: Installation of Dashboard 1.4.2 failed on Win10 64

same here, german Win10 x64

Newbie
Posts: 6
Registered: ‎04-05-2016

Re: Installation of Dashboard 1.4.2 failed on Win10 64

VIP
Posts: 148
Registered: ‎01-24-2008

Re: Installation of Dashboard 1.4.2 failed on Win10 64

Please download version 1.4.2 again and let me know if it installs correctly.

Thanks

Newbie
Posts: 1
Registered: ‎04-05-2016

Re: Installation of Dashboard 1.4.2 failed on Win10 64

No joy install still fails

Newbie
Posts: 9
Registered: ‎04-05-2016

Re: Installation of Dashboard 1.4.2 failed on Win10 64

Still the same.

VIP
Posts: 148
Registered: ‎01-24-2008

Re: Installation of Dashboard 1.4.2 failed on Win10 64

Please uninstall your current version and make sure the SanDisk folder under "Program Files" or "Program Files (x86)" is clean.

When installing version 1.4.2, make sure the file "SanDiskSSDDashboardServiceSetup.msi" is present in the SSD Dashboard folder and that looking at the properties, the digital signature is from SanDisk and valid. Somehow that disgital signature was incorrect with the previous installer. Please report any issues regarding this, for example if you see an invalid digital signature. Thanks  

Newbie
Posts: 9
Registered: ‎04-05-2016

Re: Installation of Dashboard 1.4.2 failed on Win10 64

There is no possibility, to get the ""SanDiskSSDDashboardServiceSetup.msi"" in my program folder. When I installed it the first time, it was there. But after deinstalling the first time, I get never agin this file.

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Newbie
Posts: 4
Registered: ‎04-06-2016

Re: Installation of Dashboard 1.4.2 failed on Win10 64

[ Edited ]

The only way that worked for me is the method of @paulyates :



@paulyates wrote:

So, I finally got mine working after numerous failed attempts. Here's exactly what I did...

 

  • Download dashboard 1.4.1 from Major geeks and install.
  • Close dashboard (from system tray too),
  • Use control panel - Programs and Features to remove version 1.4.1.
  • Install 1.4.2

No other actions between these steps (IE No need to reboot etc).

 

I can only assume that the 1.4.2 upgrade does not remove everything it should when it deinstalls 1.4.1

 


 

 

 

 

My computer (at home) : MB Asus Z170 Deluxe + CPU Intel i7 6700K + RAM Kingston HyperX Fury 16GB (2x8GB) DDR4 2666MHz CL15 + power Seasonic P-860 860W 80+ Platinum + GC EVGA GeForce GTX 980 Ti Classified ACX 2.0+ (06G-P4-4998-KR) + ventirad CPU Noctua NH-D15 + 2 fans case Noctua NF-A14 industrial PPC-3000 PWM to 140mm + 3 fans case Noctua NF-F12 industrial PPC-3000 PWM to 120mm + 2 bluray writer BRXL Asus BW-16D1HT + Sandisk Extreme Pro 960GB for systeme, games, and softwares + 2 HDD 4TB 7200tpm for the rest (dead stockage and backups). All that on Windows 10 Pro 64 Bit, in a Cooler Master Cosmos SE case, plugged to an Acer Predator XB240Habpr monitor
Newbie
Posts: 9
Registered: ‎04-05-2016

Re: Installation of Dashboard 1.4.2 failed on Win10 64

[ Edited ]

"paulyates wrote:

So, I finally got mine working after numerous failed attempts. Here's exactly what I did...

 

  • Download dashboard 1.4.1 from Major geeks and install.
  • Close dashboard (from system tray too),
  • Use control panel - Programs and Features to remove version 1.4.1.
  • Install 1.4.2

No other actions between these steps (IE No need to reboot etc).

 

I can only assume that the 1.4.2 upgrade does not remove everything it should when it deinstalls 1.4.1"

 

 

I can't deinstall  1.4.1 - When I try to remove v1.4.1 it installs 1.4.2 with the known eror message.