01-15-2020 01:38 PM
January 15th and the installer still doesn't work with Win7. All antivirus inactive. Should be straight forward.
Perhaps the company cannot afford a capable programmer for the task?
Was just going to purchase a 6th Sandisk SSD, but after two failures out of five, and now this, I am a bit reticent.
Sandisk, do you think it's wise to leave these issues unresolved for so long? Having been a programmer for several decades ... this is not rocket science. Am I right?
01-16-2020 12:53 PM
Forcing the customer to use a specific browser is something from Windows 98 days.
One would expect an installation tool to be standalone by now.
I do not use IE anything, as many won't, yet we had to install IE11 to get the SanDisk installer to work.
The fun part was finding that there was no firmware update for my disks after wasting my time looking for a solution.
If you can read our comments about your outdated tool(s), perhaps you can justify updating your installation techniques to be more generic, and not browser dependent.
01-19-2020 09:09 AM - edited 01-19-2020 09:10 AM
This worked for me running Windows 7:
Download SanDisk dashboard v1.4.4 from here: https://download.cnet.com/SanDisk-SSD-Dashboard/3000-18512_4-77533150.html#full-specs
Then sadly you have to install IE11 from Microsoft website. After you restart, it will finish. Then install SanDisk Dash v1.4.4
After it finishes installing and you run it and it works, then you can download the v18.104.22.168 from SanDisk website and it will uninstall v.1.4.4 and then install the v22.214.171.124.
It takes few minutes to install the new version, so be patient. It worked for me and few other laptops.
02-23-2020 08:02 AM - edited 02-23-2020 08:03 AM
I got version 126.96.36.199 working by just uninstalling v188.8.131.52.:
1. Previously tried to update to 2.6 from the Dashboard and got the error message
2. Uninstalled v184.108.40.206 and was immediately offered to install v2.6.0 in the uninstaller final message box
3. Allowed v.2.6.0 to install from the uninstaller
I did use Ashampoo Uninstaller but I assume it will work with normal Windows uninstaller because all I did was run the program's own installer .exe