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Newbie
Posts: 2
Registered: ‎03-10-2014

memory zone backup error -

failed to read the backup information on 32gb sd card since upgading to android 4.4

SanDisk Senior User
Posts: 120
Registered: ‎03-20-2013

回复: memory zone backup error -

Failed to read the backup information after upgrading to Android 4.4?

Before upgrading, can you see that information?

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Newbie
Posts: 2
Registered: ‎03-10-2014

回复: memory zone backup error -

yes it worked fine before. Decided to use a freeware backup and works fine

Newbie
Posts: 1
Registered: ‎03-28-2014

回复: memory zone backup error -

I have the same problem . After I updated to Android 4.4.2 kitkat memory zone became useless for me . And I loved it before . Wish I could go back to 4.3 -- sigh

Newbie
Posts: 1
Registered: ‎05-02-2014

回复: memory zone backup error -

I just installed an Extreme 32GB card in my Samsung S4 phone and downloaded the Memory Zone app. It gives an error (Failed to read the backup information. Next backup: %1$s.  %1s on %2$s.) whenever I try to backup.

JND
Newbie
Posts: 1
Registered: ‎09-18-2014

回复: memory zone backup error -

I had the same problem for weeks (with different phone and Android version), but I fixed it by uninstalling the app and then reinstalling it. It certainly couldn't hurt for you to try that. I hope it works for you.