Memory Zone does not show my installed memory card

Hi, I have a Cubot S208 with a SanDisk Ultra MicroSD 32GB fitted, I have downloaded the Memory Zone app and it only shows Internal data does not show the memory card or my Dual USB Drive 32GB when connected.

Fitted SanDisk Ultra microSDHC UHS-1 card with adaper to my new ZTE Kis 3 Max smartphone. I have installed SanDisk Memory zone app on the phone, The App does not recognise the memory card. Assistance please.

memory zone does not show my installed sandisk card either.  The customer service will not help me.  How do I resolve this issue?