Reply
Newbie
Posts: 1
Registered: ‎06-22-2018

Forgotten Password

I set up my Extreme 500 SSD with Sandisk secure access v3 using a password but unfortunately I didn't store the password correctly. If I reformat the 500 and re-install the Secure Access software, technically I'm starting over. Do you have any recommendations?

SanDisk Guru
Posts: 4,435
Registered: ‎07-18-2007

Re: Forgotten Password

there is not any way to recover the password is the password hint is not helping. All you can do is delete secure access and reinstall it and start over.