05-03-2017 11:21 AM
My wireless stick is 64Gb formatted exFAT with firmware 4.1.0 (2050). It works with no problems to my iPad Pro, and iPod Touch 5. When I open the SanDisk Connect Drive app (v 2.2.2) on my iPhone 6S (ios 10.3.1), it shows the initial directory but if I try to access the menu or any other function, a red DRIVE DISCONNECTED bar appears at the top of the screen and I can no longer access any functions on the app. I have tried changing the channel number (no effect), resetting the stick (no effect), resetting the iphone (no effect), changing DHCP to STATIC (no effect). My guess is that there is some setting on my phone that is interferring with the wifi connection between stick and iphone. Any thoughts?
05-12-2017 08:38 AM
After some experimentation, if I turn off cellular (put in airplane mode) then turn on WiFI and select the Wireless Stick, all the problems go away and all Wireless Stick functions are normal.
07-10-2017 09:27 PM
I have a very similar problem with a 64G stick and an iPhone 5s running iOS 10.3.2. Your solution of placing the phone into airplane mode, then turning on the wifi also works for me. However, this is not a very good solution SANDISK PEOPLE!
Are there any Sandisk engineers monitoring this forum that know how to fix this problem? And dont suggest changing the channel from default....wasted a bunch of time trying all channels, but nothing worked.
This product is pretty worthless in my opinion and I've wasted way too much time trying to get it to do the basic thing it is supposed to do!
10-04-2017 12:55 AM
I also have a similar problem. And your solution works in some parts. Changing the channel from default is really time-consuming.
Though, if you want to try, follow these steps:
11-03-2018 02:55 AM
You can fix your disconnecting issue by resetting your WiFi connection on your iPhone. To do so, you should try forgetting your wireless network and connecting your iPhone to it again. I would recommend to you to use this method to resolve your issue.