Reply
Newbie
Posts: 1
Registered: ‎02-24-2016

Wireless Connect not listing the home WiFi network

The wireless connect is not listing the name of home WiFi in the list of wiFi network. double checked the home SSID broadcasting, the other device could find the network but not the SanDisk wireless connect. Even on manual addtion of the wifi details, the device is not connecting the network. The WiFi is using WPA2-PSK encryption.

 

Can anyone please help?

Newbie
Posts: 1
Registered: ‎03-07-2016

Re: Wireless Connect not listing the home WiFi network

I've got the same problem. Anyone here able to help?

Highlighted
Newbie
Posts: 17
Registered: ‎02-19-2016

Re: Wireless Connect not listing the home WiFi network

Hello,
 
From what I know WPA2 PSK is supported by the Wireless Stick. Ideally it should show up in the preferred networks of the Connect Drive App. However as it is not showing I would suggest you to try to connect to a different network and check if that is working or not. As it would help in isolating the issue.